Amazon.com, Inc., commonly known as Amazon, is one of the world’s largest and most influential multinational technology and e-commerce companies.
Amazon: Customer Service Associate
Founded by Jeff Bezos in July 1994 in Seattle, Washington, Amazon initially started as an online bookstore but has since diversified its operations and become a global conglomerate. Here are some key aspects and information about Amazon:
E-commerce Pioneer: It revolutionized the way people shop online. It began as an online bookstore and quickly expanded to sell a wide range of products, including electronics, clothing, and household items. Today, it’s a one-stop shop for almost anything you can imagine.
Amazon Prime: Amazon introduced its subscription-based service called Amazon Prime, which offers benefits like free two-day shipping, access to Prime Video streaming, Amazon Music, and more. Prime has millions of subscribers worldwide and has played a significant role in Amazon’s success.
What credentials do we need you to have?
- Age requirement: 18 years old
- Own a valid work permit for India
- Excellent written and verbal English communication abilities;
- Working knowledge of computers.
- The capacity to perform a variety of shifts between the hours of 6 am and 11 pm, Monday through Sunday.
- You’ll require a peaceful, distraction-free working environment (a dedicated office with a desk and chair).
- Technically, a hard-wired ethernet internet connection (no WiFi) with a minimum broadband connection of 20 MB download speed and 8 MB upload speed is required.
Our Mission:
One of the most important parts of achieving our goal at company, which is to be the world’s most customer-centric company, is our award-winning Customer Service team.. We are motivated You’ll see that we handle things differently here since we want to provide the best service to our consumers. Instead, we will train you to solve problems so that you can assist our clients. Every customer interaction will benefit from your unique personality, and you’ll provide the top-notch customer service that our clients like.
What will you perform as a customer service representative?
As an Amazon Customer Service Associate, it is your responsibility to anticipate issues, address questions, and delight customers.
As the initial point of contact for our consumers, you will handle all of their inquiries by phone, chat, and/or email, covering everything from order and product inquiries to payment concerns and website help.
Our customer support agents employ a range of tools to quickly obtain, look into, and evaluate solutions.
| Company Name | Amazon |
|---|---|
| Website | www.Amazon.com |
| Role | Customer Service Associate |
| Work | Work From Home |
| Experience | Freshers |
| Age | 18 years |
| Package | Not Mentioned |
What time do you work?
Working erratic hours is a requirement of this work in order to be available when our customers need us the most.
You will work overnight, day, or late shifts, and your work week will be at least 40 hours long, for instance, 4 or 5 times 10 hours.
We arrange based on a variety of various shift patterns between the hours of operation, which are 6 am and 11 pm Sunday through Monday, in order to fulfil our consumer demand.
It’s possible that you’ll have to work on holidays. Your specific schedule will be made clearer to you as the start date approaches.
What assets will you contribute?
- Diligent, eloquent, and attention to detail
- In every situation, be amiable and customer-oriented.
- the ability to learn fast and adjust to change
What advantages will you get?
- One of Amazon’s numerous advantages is that you don’t require prior customer service experience to work in customer service. You will receive training and a complete equipment kit when you sign up
- health protection pension programme
- Internet authorization
- Savings on retail purchases as well as benefits to lifestyle are offered through our Amazon Extras programme.
- Possibilities for further education and professional growth
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