Here are some points of cactus customer service role.
Cactus: Customer Service Role
| Company | Cactus Communications |
|---|---|
| Position | Intern, Customer Service |
| Duration | 6 months |
| Stipend | 15,000 INR per month |
| Location | Remote-first, with occasional travel to our Mumbai office for business requirements or team events. |
Responsibilities:
- Provide real-time support to customers via Zendesk/Genesys, ensuring their queries and concerns are addressed promptly.
- Build customer confidence in the Editage brand by delivering outstanding service and support.
- Influence the organization’s revenue by effectively pitching services to clients over chat.
Requirements:
- Presently registered in an undergraduate or postgraduate program.
- Strong written and verbal communication skills.
- Ability to work independently and as part of a team.
- Experience with live chat platforms is a plus, though not required.
Start Date: September 2023
This internship offers an excellent opportunity to enhance your customer service skills and gain valuable insights into the publishing industry. If you are enthusiastic about helping customers and enjoy working in a dynamic and supportive environment, we encourage you to apply.
Application Deadline: August 15, 2023
Don’t miss out on this chance to kick-start your career in customer service!
Here is the Link: Apply Now
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