Vodafone Idea (VOIS) India operates global delivery centers in Pune, Bangalore, and Ahmedabad, supporting Vodafone’s global markets and group functions. Their services span IT, Networks, Business Intelligence, and innovative Digital Business Solutions, including Robotics and AI.
Vodafone Idea: Work from home
Job Title: International Voice Process Executive
Experience: 0-2 years
Location: Remote, with hiring office in Pune, Maharashtra
Company: _VOIS India
Job Description:
- Handling voice queries for New Zealand consumer and enterprise customers.
- Conducting investigations to address customer dissatisfaction, process, and advisor failures.
- Aiming for positive NPS and first call resolution.
- Identifying areas for improved customer service efficiency.
- Experience required in International Voice Process.
Employment Type: Full Time, Permanent (Remote Work)
Company Values:
- Equal Employment Opportunity Employer.
- Celebrates diversity and inclusivity.
- Recognized as a Great Place to Work in India.
- Committed to diversity, equity, and inclusion.
Key Skills:
- International BPO
- International Voice Process
Click Below Link to Apply
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